Refund policy

Return Policy T&C

●Once defective qualities or parts are detected, please contact The Watch Co. Customer Service team within 2 working days after the package is received.

●Share your unboxing video and photos of the product showing the defective qualities found, and hang tag/ barcode of the product when contacting The Watch Co. CS team to claim your return.

●Please make sure the unboxing video fits to the video criteria as mentioned in the Guide in Receiving Product. If not, your claim would be invalid.

●Please do not try out or wear the product if you find or detect any defective qualities or parts because your claim would be invalid.

●If any claim is not made within the latest 2 working days after the package is received, then the purchase is considered clear and done with no issue.